The service is very good! I walked out with a 2017 certified honda civic. I got very good rates, I pay monthly what I asked for, everything was explained to me. If you go here ask for David Ogega he helped me from the time I walked in to me driving off in my car. It felt effortless. I plan on coming back in a couple of years for an upgrade.
I had accompanied my cousins with purchasing a car for their daughter. They had seen an ad online about a deal and wanted to inquire about the car. It so happened to be some holiday event at the dealership and there was food and treats. We walk in and was greeted by an employee who wasn't too pleasant. We eventually were helped by Mark who was very friendly and helpful. We test drove one of the cars and made a decision on a car and after some negotiation we left the dealership with a brand new civic. We were very ...
Mr. Neals was exceptionally helpful at VIP Honda, he was very personable and willing to help me. I would recommend the dealership for its customer service and outstanding service.
I’m just amazed on how easy and fast the whole process was. We walked in and within a hour and a half we were out with our new car. Make sure you see franklin for sales!! There’s no BS walking back and fourth, manager after manager. He’s straight forward and has been with VIP for many years. I highly recommend
David Otero and sales manager John Neal's took great care of us. They took the time to walk us through all of the options thoroughly. After visiting other dealerships in the area, there was a big difference in customer service here and we appreciated it.
We had a great experience with David Otero at VIP Honda. Both David and the sales manager John Neals took care of us right away and walked us through all of the options we were looking at. After going to other dealerships, the customer service at VIP Honda was great. Thank you!
Went to VIP for test drive of CRV. Sales person was Cirilo Munoz. He was very friendly and knowledgeable. When it came time to negotiate a price we dealt with sales manager named John Neals . Negotiation was professional using internet (KBB) information. A very fair price was agreed to. only issue was I asked for the cost of window etching to be removed as the bill clearly state that it was optional. Additional costs; delivery cost; tax; DMV were standard amounts, which still add significant cost to purchase price, but were honest. We received the car the same day several ...
John neals very helpful the best salesman I met yet willing to work with you, very helpful with my visit 11/22/19 about the type r worked out really good number any one willing to go here ask for him Darryl Griffin
The Sales Manager John Neals was very friendly and courteous when I was purchasing a new Honda Accord. I was very pleased with the very friendly atmosphere that he and his manager created and the fact that they suggested I take the car for a test drive. The price at which I bought the vehicle was at a reasonable market value. I was also very happy with the Business Manager John Castellanos and how he presented me with different finance options without exerting on me any pressure.
Super friendly and clean I was very happy with their help.